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Free and paid plans
The Free plan does not require a subscription payment. Monthly and Yearly plans provide Pro features and renew at the interval shown at checkout unless cancelled. Current prices, available payment methods, and features are shown in Settings & billing and at checkout.
Check the total price, currency, taxes, billing interval, and payment-provider terms before confirming a purchase. Keep your confirmation or transaction reference.
Cancel a subscription
Open Settings & billing and use the subscription management or customer-portal option available for your payment method. PayPal recurring payments can also be managed in your PayPal account. If you cannot reach the relevant controls, use Contact us.
Cancellation stops future renewals once confirmed by the payment provider. Remaining Pro access depends on the subscription status and end date reported by that provider. Cancelling does not automatically delete your account, remove stored records, or request a refund.
Request a subscription refund
Send your request through Contact us with your account email, payment provider, transaction or subscription reference, purchase date, and a brief explanation. Do not include a password, API key, or full card number.
Refund requests are reviewed according to the circumstances of the purchase, applicable consumer law, and any payment-provider terms that apply. This page does not replace statutory cancellation, withdrawal, or refund rights. A request is not an automatic refund confirmation; the payment provider's records confirm any refund that is issued.
If Paddle is the merchant of record for your purchase, its applicable buyer terms and support procedures also apply. Other payment providers may have their own dispute or buyer-protection procedures.
Duplicate, unexpected, or unsuccessful payments
If you see an unexpected or duplicate charge, send the relevant references through Contact us so the transaction can be investigated. For a potentially unauthorized payment, also contact your payment provider promptly.
The app confirms subscription access from verified payment status. Returning from checkout alone does not confirm that a payment or upgrade succeeded.
Purchases from user-created stores
Physical products and digital assets sold in a user-created store are sold by that store's owner. Delivery, returns, product refunds, and fulfillment questions should be directed to that seller using the store's contact details and purchase terms.
An ilnk subscription refund request does not cover an unrelated store purchase. Payment-provider dispute procedures and applicable consumer rights may also apply to that order. If you cannot identify the seller or believe the store is misusing ilnk, report the store URL through Contact us.
What happens when Pro ends
Your account may return to Free when Pro access ends. Pro-only features and resources can become unavailable, and Free limits apply. The Made with ilnk branding is shown on Free pages. Export or keep your own copies of important content, and review the Privacy Policy for information about stored records.
Need a hand?
Use Contact us to reach the ilnk team with a question or request.